Studio & Operations Assistant (Part-Time, Hybrid)

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Clapham, London

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We’re looking for a highly organised, detail-focused Studio & Operations Assistant to join our small team at Syl’a’Vie Swimwear, a London-based handmade fashion brand.

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This is a hybrid role combining remote admin support with in-studio assistance, ideal for someone reliable, consistent and takes pride in their work.

This is not a casual role, we’re looking for someone who wants to become a valued part of the business, with the potential to grow into more hours, responsibility and a full-time position on payroll as the team expands.

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The role involves:

• Managing customer emails and social media messages (remote)

• Keeping the inbox clear, organised and responded to daily

• Flagging priority orders and urgent requests

• Labelling, packing and preparing orders to a high standard

• Ensuring all packaging is clean, consistent and visually perfect

• Maintaining a tidy, organised studio space at the end of each day

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We place a huge emphasis on presentation, packaging is just as important as the garment itself and must be handled with care and attention to detail.

Working structure:

• Approx. 2 to 3 hours per weekday

• Morning (remote): 1 to 1.5 hours for emails/messages (to be completed before midday)

• Late afternoon/early evening (in studio): 1 to 1.5 hours for packing and studio reset

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What we’re looking for:

• Strong written communication skills (clear, friendly and professional)

• Excellent attention to detail and a perfectionist approach to tasks

• Highly organised and able to work independently

• Reliable and consistent with availability

• Takes pride in maintaining a clean, well-presented workspace

• Based locally to Clapham and able to attend the studio regularly

• Previous experience in admin, retail, e-commerce or a small business is preferred

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Important:

This role requires consistency and reliability each weekday. It is best suited to someone with a stable schedule who can commit to set working times.

Pay:

£14 per hour

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(Self-employed basis initially, with potential to move onto payroll as the role grows)

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If you’re looking to be part of a growing brand and take on a role where your work has real impact day-to-day, we’d love to hear from you.

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Job Type: Part-time​

Benefits:

• Work from home​

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Experience:

• Customer service: 2 years (preferred)​

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Work authorisation:

• United Kingdom (required)​

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Work Location: Hybrid remote in London SW11 5EX